One Touch Solution FASTag App is a digital platform that provides FASTag services including activation, recharge, KYC update, and 24×7 customer support for both customers and agents.

The app also offers complete FASTag problem solutions for both customers and agents, with a strong commitment to delivering reliable and effective resolutions in almost 100% of cases.

We may collect the following types of information:

• • Personal Information: Name, Mobile Number, Email Address, Vehicle Details, KYC Documents.
• • Transaction Information: Recharge history, Toll deductions, and payment details.
• • Device Information: Device model, operating system, app usage, and performance data.

Your information may be used for the following purposes:

• • To process FASTag activation and recharge requests.
• • To provide customer and agent support.
• • To verify KYC documents in compliance with NPCI and banking regulations.
• • To improve app performance, security, and user experience.
• • To send important service-related updates, alerts, and notifications.

We do not sell or rent your personal data. Limited information may be shared with:

• • Authorized banks, NPCI, and service partners - for FASTag-related services.
• • Regulatory authorities - where disclosure is legally required.
• • Secure payment providers – to handle transactions safely.

• • All payments and transactions are encrypted with industry-standard protocols.
• • Personal and KYC data is stored securely and accessed only for compliance purposes.
• • Strong safeguards are implemented to prevent unauthorized access, loss, or misuse of data.

• • You can update or modify your KYC details at any time.
• • You may request deletion of your account or personal data by contacting our support team.
• • You can opt out of receiving marketing or promotional messages.

Our app may integrate with third-party services such as payment gateways and banking APIs. Please note that the privacy policies of these third parties will apply when using their services.

We may update this Privacy Policy from time to time. Any changes will be notified through our app and published on our official website.